Supportive Services

Today’s patients have a desire to know about their medical therapies and Advantage Healthcare Services believes that education and outreach play a critical role in both their interaction and adherence participation. Our bi-lingual staff offers an approach that encompasses many patient needs that are often overlooked.

We have liaison/patient advocate teams throughout Southern California that assist patients with the varying levels of information as well as coordinate the often tough life circumstances as: insurance enrollment, housing, appointment transportation, government programs and even rebates. Our philosophy includes the fact that education can enrich the knowledge base of a patient and we host seminars and support groups for patients and their families to offer disease state and medication options. We work in close alignment with pharmaceutical companies to share the most up-to-date information on medication, interactions and choices so that patients will have access to the critical medications that they require.

Our integrative patient concentric approach addresses the needs of patients on both a medical and emotional level, working and coordinating with an array of professionals and organizations to assure that they have the most complete services.

Each of our pharmacies coordinate with patients and families for a complete outreach effort. Our services extend beyond the scope of a pharmacy and enter into the various parts of a patient’s life that can affect their health and medication adherence. Our focus on maintaining constant communication with patients has given us the opportunity to know the important touch points that are sometimes sensitive and often overwhelming. Our educational and outreach programs place the patient at the center and give them the information and options that ease their concerns and allow them to pursue a continued path of health.

As an enhanced pharmacy services alternative, we are constantly adding and upgrading to our array of outreach and educational efforts so that we keep up with the varying needs of today’s medical information. We believe that our approach differentiates Advantage Healthcare Services and allows us to be a full pharmacy solution that embraces the requirements of today’s patients.


Advantage Healthcare Services places a high priority on ensuring that patients are informed and equipped with the information that they require. Education is an integral part of the journey of healing and we focus on many of the elements that allow patients to be proactive in their own treatments. Our philosophies encourage the human aspect that blends health treatment with the emotional aspects needed to accomplish a complete patient wellness picture. Our team takes the extra steps to touch the lives of our patients in many ways:

*We host educational seminars regarding various disease states as well as medication options.
*Our support group activities introduce patients to others in their communities as well as offering relief to grieving patients.
*Work in coordination with pharmaceutical companies to educate patients on the newest and best medication options and choices.
*Exchange and sharing with pharmaceutical companies for patient access to medication rebates, discounts and coupons to assist in maintaining medication adherence.
*Continual pursuit in working with industry partners to help patients with their financial, emotional, and physical comfort for health treatment.
*Team presence on various boards that relate to patient care.

We combine the diligence and attention of our patient advocate services to empower and educate so that they will have the ability to make their own health and wellness choices.


AHCS understands the various and often complex elements that can affect patient health treatment. Our patient advocate/liaison advocate team works to bridge these areas and address the logistics, financial, emotional and human aspects for personal patient needs throughout Southern California. We take care of the many details so that patients can focus on maintaining their health and medical requirements:

*Coordinating patient transportation and medical appointments.
*Assisting in housing situations to ensure a comforting and affordable environment.
*Visitation to patients at clinics.
*Coordinate medication deliveries for the homeless/indigent.
*Introduce patients to the various government programs that can offer assistance.
*Connect patients to the crucial medical services that they need.
*Help with discharge assistance and medication adherence follow through.
*Assist with insurance enrollments.

Our goal is to transition medical treatments from the clinical to those of the compassionate, addressing the many aspects of the life of a patient. The combination of understanding these areas and the requirements of our patients can ‘make a difference’ for their health improvement.

"As community outreach liaisons for AHCS, we have been actively involved in
the community for over 5 years providing support for HIV groups at various HIV events throughout Southern California. We are bilingual speaking both English and Spanish which allows us to effectively communicate with our patients population. As a peer advocate we provide our patients assistance communicating directly with the pharmacy, ensuring that the patient receive the necessary guidance to help patients adhere to their medications."

− Delcy Olachea & Jesus Rosas

News & Information

  • Obesity Might Help When Infection Strikes
    If you're in the hospital suffering from an infectious disease, you're half as likely to die if you're overweight or obese, Danish researchers report. ... read more
    Source: WebMDPublished on 2018-05-25
  • Little Follow-Up for Many Concussion Patients
    The findings, published online May 25 in JAMA Network Open,  are based on a sample of 831 patients who went to a top-level trauma center with a concussion, or mild traumatic brain injury (TBI). ... read more
    Source: WebMDPublished on 2018-05-25
  • How to Survive Snake Season, Even if You Get Bit
    The CDC estimates that as many as 8,000 people are bitten by venomous snakes in the U.S. each year. Such bites are rarely fatal. They kill about five people annually. But snake venom can cause serious harm. ... read more
    Source: WebMDPublished on 2018-05-25
  • Coal Miners Facing New Wave of Black Lung Disease
    Over 46 years, more than 4,600 coal miners were diagnosed with black lung. Half of the cases occurred since 2000, the data showed. ... read more
    Source: WebMDPublished on 2018-05-25
  • To Repel Ticks, Try Insecticide-Treated Clothes
    In lab tests of clothes bought from one manufacturer, researchers found that the garments either quickly caused ticks to fall off, or rendered them unable to bite. ... read more
    Source: WebMDPublished on 2018-05-25
  • Your Tablet and Smartphone Is Ruining Your Sleep
    It wasn't just that light from electronic devices suppressed their secretion of melatonin, the sleep-regulating hormone, study author Jeanne Duffy said. Researchers expected that based on other studies. ... read more
    Source: WebMDPublished on 2018-05-25
  • Try a different challenge and make it count!
    Are you carrying out work on behalf of charities?Would you like to do more in this area?If the answer is yes, tell the industry by entering the new, Charity Challenge today. ... read more
    Source: PharmaTimesPublished on 2018-05-25
  • Enter now and take the next step in your career
    The PharmaTimes Marketer of the Year Awards will return to London in November, alongside Communications Team of the Year and the all-new Sales Awards. Get involved with the 25th anniversary celebrations as this unique competition continues to raise standards, drive innovation and put patient outcomes at the centre of healthcare marketing. ... read more
    Source: PharmaTimesPublished on 2018-05-25
  • Have you entered the PharmaTimes Sales Awards yet?
    If not, you should. Now!Dr Jim Golby PhD FCIPD, co-chair of the competition’s executive steering group (ESG) says: "I strongly believe that the newly imagined 2018 Pharma Sales Awards will provide a superb methodology for identifying and recognising the very best sales professionals in our Industry today.” ... read more
    Source: PharmaTimesPublished on 2018-05-25
  • Genmab/Novatis’ Arzerra fails to hit NHL targets
    Adding Arzerra to treatment with Treanda has failed to significantly extend progression-free survival in patients with indolent B cell non-Hodgkin's lymphoma. ... read more
    Source: PharmaTimesPublished on 2018-05-25
  • US clears first enzyme therapy for PKU
    Biomarin’s Palynziq has been approved as the first enzyme therapy to treat the rare brain-threatening genetic disease phenylketonuria (PKU) in adults in the US. ... read more
    Source: PharmaTimesPublished on 2018-05-25
  • Imbruvica/Gazyva combo improves PFS in CLL patients
    A combination of AbbVie/Johnson & Johnson’s Imbruvica and Roche’s Gazyva has taken a step closer to becoming first chemotherapy-free CD20 combination for first-line treatment of chronic lymphocytic leukaemia (CLL), after showing promise in a late-stage clinical trial. ... read more
    Source: PharmaTimesPublished on 2018-05-25
  • NICE issues decision on Mylotarg, Besponsa for leukaemia
    The National Institute for Health and Care Excellence has issued draft guidelines backing restricted use of Pfizer’s Mylotarg for newly diagnosed acute myeloid leukaemia (AML), but has asked for more information on the firm’s Besponsa for a type of acute lymphoblastic leukaemia (ALL). ... read more
    Source: PharmaTimesPublished on 2018-05-25
  • E-Cigarettes Don’t Help Smokers Quit, But Cash Might
    Title: E-Cigarettes Don't Help Smokers Quit, But Cash MightCategory: Health NewsCreated: 5/23/2018 12:00:00 AMLast Editorial Review: 5/24/2018 12:00:00 AM ... read more
    Source: MedicineNetPublished on 2018-05-25
  • Mediterranean Diet Most Popular on U.S. Coasts
    Title: Mediterranean Diet Most Popular on U.S. CoastsCategory: Health NewsCreated: 5/23/2018 12:00:00 AMLast Editorial Review: 5/24/2018 12:00:00 AM ... read more
    Source: MedicineNetPublished on 2018-05-25